Where can I find the rules and regulations for my community?
The resident guide outlines the community guidelines for Campbell Crossing.
How do I contact my community office?
There are multiple ways to get in touch with your community! You have the choice to email, call, or visit your office. Don't have your communities contact information? Click here to get the list of community offices!
Are pets allowed?
Yes, we gladly welcome four-legged family members at Campbell Crossing! Please see the pet addendum for more information about our pet policy and information about restricted breeds. A one-time fee of $150 per pet will be applied to pet owners upon move-in, and breed restrictions do apply.
How do I submit requests to alter my home?
Campbell Crossing allows
our residents to make their home their own. For more
information on the approved colors for paint modifications, review
our
paint request
form.
Residents who wish to install satellite dishes, fences, or other
personalized items will need to review the dig permit and home
improvement request form
here.
When can I expect the trash and recycling to be picked up?
Click
here for the 2018 trash
and recycling schedule.
When is the grass cut?
Click here for
the 2018 grass cutting schedule.
How do I report a maintenance issue?
If you're experiencing a
maintenance issue in your home, please call the maintenance line at
(931) 431-3966 as soon as possible. Please click to submit an
online
maintenance
request.
Are there any special safety features or tips about my home or community I should know about?
We have put together a
short video highlighting fire, child, water and neighborhood
safety. Click
here to watch the video
Is renter's insurance mandatory?
Although it's not
required, we highly encourage residents to have personal renter's
insurance. For a list of renter's insurance providers,
click
here.
Am I allowed to run a business from my home?
Residents may operate a
business from their home, however it must be approved by the
Community Office as there are specific restrictions which do
apply.
Are guests allowed to stay with me?
Guests are allowed to
visit and stay in your home up to 30 days per calendar year.
If a guest is to stay beyond 30 days an exception to policy would
be required and approval granted by the Community Office. For
further information please contact your Community Office.
I'm going to be out of town for a while. Is there anyone who can keep an eye on my house?
We'd be happy to keep an eye on your home! Fill out a home watch request form, and turn it into the Community Center office. They will be able to move forward with the next step!
Our team is committed to providing you with great customer service and community programs. Feedback you provide through Insite™ surveys help us make improvements that are important to you. Please take a few moments to provide us with feedback about services received from our leasing, maintenance and community teams. We also encourage you to share your ideas and suggestions to improve services and enhance community activities and programs.
Please follow the appropriate links referencing the type of service you’ve most recently experienced.
Leasing Experience
You’re looking for a home, we would love to hear how we can help.
Move-In Experience
Getting settled in after you've just moved can be stressful. Tell us about your experience.
Service Request Experience
Since everything will eventually need a little maintenance or a fix, we want to make sure that everything meets your satisfaction.
Resident Experience Survey
Hate to see you leave us, but would love to hear about your experience.
General Feedback
Our promise to you is that the service you receive each day is consistent and meets your expectations every time. Give us your Insite™ when one of our team members meets or exceeds your expectations and let us know when we don’t. Your Insite™ allows us to improve services and to recognize our staff for providing great service.