Community Guidelines & Resources
Where can I find the rules and
regulations for my community?
Guide outlines the community guidelines for
How do I contact my Community
There are multiple ways to get in touch with your
community! You have the choice to email, call, or visit your
office. Don't have your communities contact information? Click
here to get the list of community offices!
Are pets allowed?
Yes, we gladly welcome four-legged family members
at Campbell Crossing! Please see the pet addendum for more information
about our pet policy and information about restricted breeds.
What is the process to escalate a
concern related to my home or community?
Campbell Crossing takes resident concerns very
seriously and desires to address and resolve any issues in a timely
manner to the satisfaction of all parties involved.
Click here to view a copy of our dispute
resolution process as well as key points to contact available to
assist you with your concerns.
Are there any special safety features or
tips about my home or community I should know about?
We have put together a short video highlighting
fire, child, water and neighborhood safety. Click here to watch
When are the splash parks open?
The splash parks open Memorial Day weekend and will
remain open all summer through Labor Day. The hours of operation
are 10am - 7pm and open 7 days a week.
Am I allowed to run a business from my
Residents may operate a business from their home,
however it must be approved by the Community Office as there are
specific restrictions which do apply.
Are guests allowed to stay with me?
Guests are allowed to visit and stay in your home
up to 30 days per calendar year. If a guest is to stay beyond 30
days an exception to policy would be required and approval granted
by the Community Office. For further information please contact
your Community Office.
I'm going to be out of town for a while.
Is there anyone who can keep an eye on my house?
We'd be happy to keep an eye on your home! Fill out
a home watch request form, and turn
it into the Community Center office. They will be able to move
forward with the next step!
How do I report a maintenance
If you're experiencing a maintenance issue in your
home, please call the maintenance line at (931) 431-3966 as soon as
possible. Please click to submit an online
Are any items available for pick-up by
residents, such as HVAC filters or light bulbs?
We are pleased to offer residents a convenient
Self-Help Center, where you can pick-up several replacement items
for your home. The center is located at 2268 14th St. and is open
from 7 a.m. to 4 p.m. Monday through Friday.
The following items are available for pick-up:
-Blind wands and vanes
-Pest control glue boards
-Switch and outlet covers
-Range hood filters
-9-volt batteries for smoke detectors
For your safety, the Self-Help Center is currently limited to one
resident at a time and face masks are required when entering the
facility. If the space is occupied when you arrive, please wait
outside and practice social distancing until it is your turn to
enter the Self-Help Center.
Limited Self-help items, such as HVAC filters, will also continue
to be available for delivery upon request for your convenience.
Please contact our maintenance office at (931) 431-3966 for
Refuse, Recycle & Landscaping
When can I expect the trash and
recycling to be picked up?
Trash service is provided weekly for both refuse
and recycling. Large items can also be placed curbside for pickup
on your scheduled trash day. The weekly schedule can be found
Who can I contact with lawn care/tree
Campbell Crossing takes care of all unfenced areas
around your home, excluding flower beds. In addition, fenced area
lawn care is available as part of our deployed service member
Weekly mowing schedules can be found HERE.
Weather delays and cancellations are communicated via email and on
our Facebook page. If you have a concern about lawn care or tree
contact your community office.
How do I report curb appeal
Please report any community concerns to your