Resources for Departing Residents

It Has Been Our Pleasure to Serve You

It is our goal at Campbell Crossing to make your move as smooth and stress-free as possible. We have designed a simple move-out process for our residents to help eliminate some of the stresses that moving can cause. Follow these easy steps and always feel free to contact your community office with any questions or concerns throughout the process. Thank you for being a part of the Campbell Crossing family.

Step 1: Complete a 30 day notice to vacate form and schedule your move-out appointment.
Step 2: View our move-out video, move-out guide and standard charge sheet for information on move-out expectations.
Step 3: Complete a final inspection with a member of your community office team.

We are sorry to see you go! If you are PCSing to another Lendlease community, don't forget to take advantage of our $250 loyalty coupon!

30 Day Notice to Vacate

Residents must provide at least 30 days written notice on the 30 day notice to vacate form and return it to the community office via email or fax. Residents are encouraged to provide notice as soon as they begin planning to move, even if you do not yet have orders. In cases where your orders are dated with less than 30 days to the departure date, please contact your community office within three business days to complete the required paperwork. If a service member is not able to provide the written notice to vacate, their spouse may do so with a Defense Finance Accounting Service (DFAS) Power of Attorney (POA). These may be attained at your local JAG office or by contacting the service member’s chain of command.

Move-Out Resources

Campbell Crossing is proud to offer a simple move-out process that eliminates the stressful “white glove” inspections of the past. The resources below define the requirements associated with clearing your home including a cleaning checklist, trash removal and recommendations on how to prepare for your final inspection. The tips provided help avoid confusion and unforeseen costs during move-out.

At your final inspection Campbell Crossing expects that your home is left clean throughout, including the kitchen, bathroom(s) and garage. As long as your home has been cleaned regularly during your time living there, it should only require a wipe down, sweep and vacuum at move-out. Normal wear and tear is both anticipated and acceptable. Examples of normal wear and tear consists of nail holes, screw holes from television mounts, scuffs on walls or floors where furniture was located, and an expected amount of wear on flooring.

Although a certain amount of wear and tear within a home is expected, residents are responsible for all damages caused by the abuse or negligence of family members, guests or pets. Examples of damages that may be charged at move out could be broken doors, large holes in the wall, any damage caused by pets (both inside and out), and any excessive cleaning that must be completed to bring the home up to standard.

If you are concerned for any reason, you may request a pre-termination inspection with a member of your community office.

Move-Out Preparation FAQs

Do I have to prime or paint walls I painted during residency?
We have established a palette of approved colors for your home. Walls of these colors do not have to be repainted upon move-out unless the paint quality is poor or there is damage to the walls. All painted walls outside of the approved palette will need to be primed prior to your final inspection. No color should show through the primed walls.

Do I have to remove home improvements I made prior to move-out?
Any home improvements that occurred during the residency (unless otherwise approved by management) must be reversed. The home must be returned in its original condition.

How do I properly dispose of household trash, bulk items and hazardous materials prior to move-out?
Click here to view your trash and recycle schedule. If you have large items to dispose, we suggest attempting to donate anything gently used to a local thrift store. If items are broken or damaged, please make sure they are disposed of prior to your move out day. No bulk items may be left at the curb during your final inspection.

Empty propane tanks can be taken to any propane retailer (such as Lowes).
Any motor oil used or unused, or any automobile tires must be disposed of properly by the resident prior to move-out.
Paint must be left out to evaporate. Empty paint cans and dried paint can be disposed of in normal household trash.
Prior to move-out, trash cans and recycle bins must be empty and rinsed out. They may not have any residue or trash within them.

For additional disposal information please contact your community office.

How will my BAH allotment work?
We may receive BAH for the portion of the month you did not reside in the home after move-out for active duty, because BAH is paid in full-month allotments at the end of each month. On the 5th business day of the following month, a check with any remaining BAH from the prior month will be mailed to the forwarding address provided. Damage or cleaning charges may be collected from BAH. All damage and cleaning charges must be paid in full by the service member. Please be sure to provide a valid forwarding address.

Final Inspection & Move Out Guidelines

During your final inspection, a member of the property management team will walk the home with you to identify any damage above normal wear and tear. Please have all cabinet doors and drawers open to expedite the process. Don’t forget to return house keys, mailbox keys, garage door openers (if applicable) and provide an accurate forwarding address.

Campbell Crossing will:

Provide a list of charged damages and/or cleaning costs.
Determine the need for additional estimates for repairs and replacements if needed. Campbell Crossing reserves the right to assess charges up to two business days after the final inspection.
Collect any money due. Please be prepared with a method of payment other than cash. If the lease holder will not be present for the final inspection, a DFAS Power of Attorney (POA) will be required for the individual completing the inspection. A copy of the POA must be submitted to and reviewed by the Community Office prior to the final inspection appointment.

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