Resident Feedback

We provide several different avenues for residents to provide feedback, including anonymous options, or to request assistance including:

Property Management Team CLICK HERE to contact our professional onsite property management & maintenance teams. 
Dispute Resolution Process CLICK HERE to view a copy of our dispute resolution process as well as key points of contact available to assist you with your concerns.
Text us CLICK HERE to complete a General Feedback Survey. This survey can be completed anonymously or you can include contact information if you desire follow-up on unresolved issues.

Our promise to you is that the service you receive each day is consistent and meets your expectations every time. If you do not feel your concerns are being effectively addressed through the avenues outlined above, please contact the WinnResidential MHS Residents First Hotline at (617) 239-4596 or [email protected].